Stop being a scribe. Start maximizing value.
Ajay Kabra opens with a hard truth: many organizations suffer from having “Product Owners” who are really just scribes, clerks, or order-takers — not true Value Maximizers. The role on paper rarely matches the role in practice.
A real Product Owner, Ajay explains, dynamically adopts multiple stances: The Visionary, The Collaborator, The Customer Representative, The Decision Maker, The Experimenter, and The Influencer. They focus on falling in love with the customer's problem — not just the solution — using rapid experimentation like Wizard of Oz tests, feature fakes, and paper prototypes, and rigorously measuring business value through Current Value, Time-to-Market, and Ability to Innovate.
Written by Ayush Bisht · Reviewed for accuracy by Sanjay Saini
Ajay Kabra is Senior Director – Agile Transformation Coach at Xebia, with more than 30 years of experience in Agile Scrum, project delivery, and quality process improvement. He works as an Agile coach on enterprise transformations and provides consulting and training in Scrum, SAFe, and Lean practices. Ajay Kabra spoke at Scrum Day India 2020 on “Introducing Mr. Product Owner.”
Follow along with the slides used in the session: